Every shift, somewhere between 40 and 200 people walk out of your restaurant happy. Maybe more.
Almost none of them leave a review.
It’s not because they didn’t love it. It’s because life got in the way — they paid the check, got in their car, picked up their kid from soccer, and forgot. The single biggest reason your restaurant doesn’t have more 5-star reviews isn’t that your guests are unhappy. It’s that nobody asked them at the right moment.
That’s what we built TableHype to fix.
Automated review requests, sent at the right moment. Every guest gets a review request — by text, email, or QR code — at the exact moment their experience is fresh. No more relying on staff to remember to ask. No more printing one-off cards that get thrown away.
QR codes for tables, receipts, and to-go bags. Branded, scannable, and trackable. We see exactly how many reviews each location is generating, which methods are working, and where you have room to grow.
A private feedback survey for service recovery. If a guest has a complaint, we make it easy for them to give feedback directly to a manager. Your team gets a chance to make it right. It happens, we all have a rough night sometimes. This gives your customer the option to talk to someone in charge and it gives your team a chance to know about the experiences of customers who prefer to share privately.
Doubled Reviews
Matt at Ultralife Cafe went from getting roughly 2 new reviews per month to averaging 15+ per month after we set up his collection system. Total Google reviews jumped from 142 to 318 in 12 months. His star rating climbed from 4.3 to 4.7. Sales doubled.
He didn’t ask a single guest manually. The system did the asking for him.
No. The request goes out after they leave, in a friendly tone, with no pressure. Most guests appreciate being asked — and the ones who don’t simply ignore it. We’ve watched this work for hundreds of indie restaurants without a single complaint about pressure.
Even better. The automated system runs in addition to your staff’s asks, not instead of them. Most restaurants see both channels work together for maximum effect.
Yes. You can add your manager, marketing lead, or front-of-house lead as team members so they can monitor and respond on your behalf — all under one account.
No — Google’s terms explicitly prohibit incentivizing reviews, and violating that can get your profile banned. Table Hype’s system never offers incentives. We rely on timing and ease instead.
No. The system works whether you use Toast, Square, Clover, or no POS at all. QR codes, text, and email work universally.
Yes. You can manage all locations from one account, with filtered feeds per location and a roll-up dashboard across all of them.
Want to know how your current review volume compares to other restaurants in your area? Get a free reputation report — it’ll show you exactly how many reviews you’re getting per month, how that compares to nearby restaurants, and what’s realistically possible.